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Privacy Policy

Haven Nightclub – Privacy Policy

Effective Date:8/12/2025

 

Haven Nightclub (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our venue, interact with our staff, or use our website and social media channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and other contact details you provide when making reservations, purchasing tickets, or signing up for newsletters/events.

  • Payment Information: Credit/debit card details or other payment information when you make purchases.

  • Event Participation Information: Photos or videos taken during events that may feature guests.

  • Online Usage Information: IP address, browser type, device information, and browsing behavior if you visit our website or engage with our online content.

  • Voluntary Information: Any additional details you choose to share with us (e.g., feedback, survey responses, or special requests).

2. How We Use Your Information

We use your information for purposes including:

  • Processing reservations, ticket purchases, and event registrations

  • Sending event updates, promotions, and newsletters (if you opt in)

  • Responding to inquiries and customer service requests

  • Improving our services, website, and guest experience

  • Maintaining safety and security within the venue

  • Complying with legal and regulatory obligations

3. Photography & Media

By attending Haven Nightclub events, you consent to being photographed or recorded in promotional material unless you request otherwise in writing before or during the event.

4. Sharing Your Information

We do not sell your personal information. We may share your information only with:

  • Service Providers: Vendors and partners who help us operate the nightclub and process payments

  • Legal Requirements: Authorities if required by law or to protect our rights and safety

  • Event Partners: With your consent, for co-hosted events or promotions

 

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data

  • Request corrections or deletion of your personal data

  • Withdraw consent for marketing communications

  • Object to certain types of processing

To exercise these rights, contact us at: haven.nightclub@outlook.com

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”

 

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:
Haven Nightclub
Hurricane, WV 25526
681-460-2734
haven.nightclub@outlook.com

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